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While Mayweather's lawsuit against the dealership over a $1.2 million Maybach raises questions about warranty and delivery promises, it also highlights the growing importance of clear, transparent communication in luxury car sales. In 2026, dealerships are leveraging advanced CRM systems and AI-driven customer engagement tools to ensure every interaction, from initial inquiry to delivery, is meticulously documented and aligned with customer expectations. This tech-driven approach aims to minimize disputes and build lasting relationships based on trust and transparency. For instance, [Master Project Success with Six Sigma Templates](https://processinnovation.net/master-project-success-with-six-sigma-templates-2/) can help dealerships streamline processes and proactively address customer concerns. Master Project Success with Six Sigma Templates